Ticket from ${c.u.first_name+' '+c.u.last_name} of ${c.u.get_customer_name(c.u.customer_id)} on ${c.ticket.created.strftime("%m/%d/%Y %I:%M:%S %p")}

${c.ticket.subject}

Expected Resolution: ${c.ticket.expected_resolve_date.strftime("%m/%d/%Y")}

${c.ticket.description}

Note